Shipping policy
📦 Shipping & Delivery Policy
At Display Armour, we take pride in delivering your cases securely and efficiently. Please read our full shipping policy below for details on rates, delivery times, and how we handle issues such as delays or damage.
1. Shipping Methods
- £5.99 Standard Shipping – Reliable and cost-effective delivery via Royal Mail or equivalent.
- £12.99 Next Day Shipping – Fast tracked delivery for urgent or high-value orders (UK only).
- International Shipping – Starting at £14.99, available to most countries. Prices vary by destination.
2. Processing Time
- Orders are typically processed and dispatched within 1 business day.
- Orders placed on weekends or public holidays will be processed the next working day.
- A tracking number will be emailed once your order has been dispatched.
3. Shipping Costs
- Shipping rates are calculated based on your delivery location and order size/weight.
- Free UK Shipping is available on orders over £50.
- Final shipping cost will be shown clearly at checkout.
4. Estimated Delivery Times
- Standard UK Shipping: 2–3 business days
- Next Day UK Shipping: Delivered the next working day
- International Shipping: 7–14 business days (customs may cause delays)
Please note: delivery timeframes are estimates, not guarantees.
5. Tracking Your Order
- A tracking number will be provided via email after dispatch.
- You can track your order directly on the carrier’s website (e.g., Royal Mail).
6. International Shipping & Customs
- Customers are responsible for any customs duties, taxes, or import fees.
- Customs processes vary by country. Please check local regulations before ordering.
7. Shipping Restrictions
- We currently do not ship to the following countries: [insert countries or link].
- Some items may have additional shipping restrictions due to size or destination.
8. Lost or Delayed Shipments
- If your order appears lost or is significantly delayed, contact us at info@displayarmour.co.uk or via the Contact Us page.
- We’ll investigate with the carrier and may offer a replacement or refund depending on the outcome.
9. Incorrect Shipping Address
- Please double-check your shipping address at checkout.
- If you’ve entered the wrong address, contact us immediately. We cannot change the address once the order has shipped.
10. Damaged or Incorrect Items
- If your item arrives damaged or incorrect, contact us within 7 days of delivery.
- We may offer a replacement or refund upon reviewing the issue.